The Karachi Water & Sewerage Company (KW&SC) has launched its ‘Unified App’ in Punjab. The app aims to make water and sewerage services easier to use for residents.
Officials said the app is a major step in digital transformation. Citizens can now pay bills, report issues, and access service updates without visiting offices.
Key Features of the KW&SC Unified App
- Online Bill Payments: Users can pay water and sewerage bills securely.
- Complaint Tracking: Residents can lodge complaints and track them in real-time.
- Service Requests: Applications for new connections or maintenance can be submitted through the app.
- Alerts & Updates: Users receive notifications about water schedules, outages, and service news.
Moreover, the app reduces paperwork and increases transparency and efficiency.
Statements from KW&SC Officials
Officials said:
- The app is part of Punjab’s digital governance initiative.
- Citizens can access all services from one platform, saving time and effort.
- The app helps improve resource management and ensures accountability.
In addition, authorities plan to update the app regularly with new features based on user feedback.
Benefits for the Public
The Unified App is expected to:
- Save time for citizens
- Improve service efficiency
- Provide easy access to billing and complaints
- Increase transparency in utility management
Officials urged residents to download the app and use it to get quick and convenient service.
Outlook
The KW&SC Unified App marks an important step in digitalizing utility services in Punjab. Authorities hope it will set a model for other provinces.
Overall, the app empowers citizens, enhances service delivery, and strengthens digital governance.
Stay with Faiz.tv for updates on KW&SC services, digital governance, and technology in utilities.
